Our goal is to make all our guests as comfortable as possible, both on and off the ship. Our cruise ships have spacious corridors to accommodate 180 degree turns for wheelchairs. Most decks are accessible through automatic doors and all public rooms feature entrances with gradual inclines.
Our goal is to make all our guests as comfortable as possible, both on and off the ship. Our cruise ships have spacious corridors to accommodate 180 degree turns for wheelchairs. Most decks are accessible through automatic doors and all public rooms feature entrances with gradual inclines.
WHEELCHAIRS
We provide complimentary wheelchair assistance for embarkation and disembarkation only. If you would like to have a wheelchair or scooter during the cruise, you are welcome to bring your own or hire one from of the companies below who will deliver it your stateroom on the ship:
Scootaround (formerly CareVacations)
Phone: +1 888-441-7575
Local: +1 204-982-0657
Fax: +1 204-478-1172
Email: info@scootaround.com
Special Needs at Sea
Phone: +1 800-513-4515
Local: +1 954-585-0575
Fax: +1 800-513-4516
Email: info@specialneedsgroup.com
You may bring and use wheelchairs, mobility scooters and other assistive devices onboard our ships. Due to safety reasons, Segways may not be used onboard.
We provide complimentary wheelchair assistance for embarkation and disembarkation only. If you would like to have a wheelchair or scooter during the cruise, you are welcome to bring your own or hire one from of the companies below who will deliver it your stateroom on the ship:
Scootaround (formerly CareVacations)
Phone: +1 888-441-7575
Local: +1 204-982-0657
Fax: +1 204-478-1172
Email: info@scootaround.com
Special Needs at Sea
Phone: +1 800-513-4515
Local: +1 954-585-0575
Fax: +1 800-513-4516
Email: info@specialneedsgroup.com
You may bring and use wheelchairs, mobility scooters and other assistive devices onboard our ships. Due to safety reasons, Segways may not be used onboard.
ASSISTIVE DEVICES
Assistive devices including mobility scooters must be stored and recharged in your stateroom so fire doors, corridors and lift areas are kept clear for emergency evacuation. When parked throughout the ship, they must be parked out of the way to allow safe and easy access by other guests and crew members.
Assistive devices should fit through a standard stateroom entry doorway which is at least 58.4 cm (23 inches) wide. We offer accessible staterooms which have wider doors which are at least 81.3 cm (32 inches) wide and may accommodate larger devices. If you have an assistive device larger than 81.3 cm (32 inches) wide, please contact our Access Department for assistance.
Note: crewmembers are not permitted to lift assistive devices.
ASSISTIVE DEVICES
Assistive devices including mobility scooters must be stored and recharged in your stateroom so fire doors, corridors and lift areas are kept clear for emergency evacuation. When parked throughout the ship, they must be parked out of the way to allow safe and easy access by other guests and crew members.
Assistive devices should fit through a standard stateroom entry doorway which is at least 58.4 cm (23 inches) wide. We offer accessible staterooms which have wider doors which are at least 81.3 cm (32 inches) wide and may accommodate larger devices. If you have an assistive device larger than 81.3 cm (32 inches) wide, please contact our Access Department for assistance.
Note: crewmembers are not permitted to lift assistive devices.
Call our Access Department on +1 866 592 7225, or send an email to special_needs@rccl.com, or have your local travel agent or International Representative contact us. Our fax number is
+1 (954) 628-9622.