What is a Royal Genie and what do I need to know to get the best experience?

The Royal Genie is the ultimate insider, crafting exclusive, one-of-a-kind experiences, all designed around the guest. The Royal Genie creates personalized VIP experiences tailored to each guest’s exact tastes, ensuring every moment onboard is unforgettable.

Royal Genie Services include:

• Royal Genie Escort and Expedited Luggage Handling on Day of Boarding and Final Departure
• Arranges Prime Seating in Select Entertainment Venues
• Provides Dining and Beverage Recommendations and Manages Reservations
• Coordinates Shopping in Onboard Luxury Brand Boutiques
• Plans Special Celebrations for Personal Events
• Handles Special Requests
• And much more…

Some extra details to keep in mind:

• Guests are not able to choose a preferred Royal Genie, but they can rest assured that every Royal Genie is phenomenal and ready to make their vacation an unforgettable one.
• The Royal Genie will stay in contact with guest(s) and provide services when needed. As even Royal Genies require rest to recharge their magical powers, after hours calls may be redirected to another member of the team.
• For shore excursions, the Royal Genie may assist with planning and confirming bookings but does not accompany guests on their shore excursions. While guests are enjoying their time in port, the Royal Genie will be making sure that all their other requests are met during their cruise.
• Dining requests and plans are accommodated and confirmed by the Royal Genie. When guests want to dine with others who have not purchased Royal Genie services, advance reservations need to be made through My Royal Cruise or the Royal App to ensure the whole group can sit together. (If any charges occur, the guest will receive a refund for eligible amounts billed to their stateroom.)